Chrysler and its partner, Fiat, may have fumbled the introduction of the Fiat 500 to the United States: Too few dealerships — sorry, studios — open, too little marketing, too-ambitious... Read more »

With no salespeople, owners personally take care of customer relations

After years of soldiering along with an outdated platform and blocky, old-fashioned styling, Ford’s popular Escape has received a complete makeover for 2013. In the process, it leaps into the... Read more »

Best advertisements are satisfied buyers, says dealership's owner

In 2010, when Jeep introduced the make-or-break 2011 redesign of the Grand Cherokee SUV, Chrysler was eager for a hit. Bull’s-eye. With its instantly recognizable but refined styling and infinitely... Read more »

Audi, Volkswagen’s premium division, has been ripping up the sales charts, and a week in the handsome, exciting S5 performance coupe provides a solid explanation of just why that is.... Read more »

Toyota’s luxury division, Lexus, is extending its efforts to present a more performance-oriented image, the better to compete with other high-end marques. To that end, the popular RX 350 luxury... Read more »

Call me convinced. We’ve all heard it before. Every time an automaker launches a new, smallish sport sedan, it’s touted as a true competitor to BMW’s iconic 3-Series. Yet each... Read more »

Lexus launched the luxury crossover segment in 1998 with the RX 300. More than a decade later, and now faced with competition from nearly every automaker foreign and domestic, the... Read more »

When carmakers find a successful formula, they often attempt to replicate it with other models in their lineup. Subaru, capitalizing on its niche as a purveyor of all-wheel-drive vehicles, parlayed... Read more »

Just like parent company Toyota, Lexus is expanding its hybrid offerings across its product line. There’s the compact CT hatchback; the midsize RX luxury crossover; the ES entry-level luxury sedan;... Read more »