DESCRIPTION: Santa Ana Star Casino offers a Vegas-style casino experience with an infusion of New Mexican charm. Reflecting the cultural authenticity and timelessness of the great Southwest, it is an easily accessible regional destination for entertainment, excitement and good, old-fashioned value. SASC features more than 1,400 machines. It also offers video poker games, 26 table games and daily live-action poker. Guests can also enjoy bowling at the Starlight Bowling Center and dining at SASC’s three full-scale restaurants. The Feast Buffet offers fresh food and live-action food stations; Sadie’s at The Star features staple New Mexican dishes; and Mesa Grille serves as a fast, inexpensive dining alternative. SASC also redefines regional nightlife with state-of-the-art performance venue The Stage @ Santa Ana Star.
N.M. EMPLOYEES: 663
N.M. LOCATIONS: One
TOP WORKPLACES: Six years
FROM THE COMPANY: The central mission of Santa Ana Star Casino is to help Santa Ana Pueblo. Tribal members are granted hiring preference for all open positions at SASC. This expands employment opportunities and allows tribal members to work in an environment that is sensitive to their cultural needs and responsibilities. SASC also grants paid administrative leave to tribal members for tribal events and observances as a way to encourage and preserve the tribe’s culture. SASC is operated by executive leadership as a “flat” organization. This operational paradigm emphasizes the contributions of every team member and casts each person’s role as important and necessary. As a way to foster this organizational culture, General Manager John Cirrincione meets with every employee of Santa Ana Star Casino. Whether meeting through Team Member Orientation or in the employee dining room during lunch, no one is overlooked.
FROM THE EMPLOYEES:
• “Even though we have daily responsibilities that are constant and need to be met, each day brings on potential for new situations for us to learn and grow, all while meeting new people as we do it. To continue to strive to be better in the little things and big things, and be allowed to evolve and change as a Team. Members of the Senior Management team are amazing to work for, and it shows in how personable they are, and how they care for their team members. They compliment and are hands-on, and help those wanting to better themselves. I am excited in the direction the Casino is going, and I am happy and honored to be part of this team at The Star.”
• “I love my job because I feel valued as a team member. I am appreciated and I work harder because of this. I have worked at other places that treat you as if you are only a number. I am a real person and SASC knows how to take care of their team members.”