Those responses, which led to the rankings presented in today’s Business Outlook, offer a compelling snapshot: What the best workplaces in New Mexico looked like in the last days of the longest economic expansion in American history. The cream, if you will, of a bumper crop.
“There is something to be said about a company that always has your back and listens to feedback from the front line all the way to the top,” wrote an employee of T-Mobile, which was ranked No. 1 in the large workplace category.
“Abrazo has been there for me during ‘life,'” wrote a worker at Abrazo Homes, which took the top spot in the small workplace category. “This is a company that cares deeply about their employees!”
“When I am having a problem with something or don’t know how to do something the people I reach out to are so supportive and know exactly how to help,” wrote a staffer from Behavior Change Institute, winner in the midsize category.
Employers who hold the trust, confidence and loyalty of their staff to the extent described in these answers deserve recognition – now more than ever.
While the economic downturn and looming recession will be tough for many industries – and catastrophic for some – the surveys offer another insight from employees’ perspective: The workplace qualities that stand out aren’t completely financial in nature. Feeling appreciated and cared for, being challenged at work, being coached and invested in – these are workplace culture qualities that management has to build intentionally.
The ongoing pandemic and accompanying economic downturn has reshaped much of our workaday lives. In a sector that relies on certainty, the unsettling truth is the future of workplaces is evolving in real time, and we are all waiting for the “new normal” to be determined. Even the hiring fair that traditionally accompanies the Top Workplaces edition of Business Outlook has been put off, possibly until summer (details will be published as they become available).
And unfortunately for all too many workers and employers, layoffs and furloughs, cutbacks and belt-tightening have become a painful reality.
So it is companies like T-Mobile, Behavior Change Institute, Abrazo Homes, and others including Nor-Lea Hospital District, Bradbury Stamm Construction and Hospice of New Mexico that offer a guiding beacon at the end of the coronavirus tunnel. They set a high bar with the workplace cultures they have designed and implemented. To those companies whose leaders made those cultures more than a mission statement, for their rank-and-file: Well done. You’ve given all New Mexico employers something to aim for – even in the lean times still ahead.