Business services firm hiring 195 in Rio Rancho - Albuquerque Journal

Business services firm hiring 195 in Rio Rancho

Spurred by growth among its partner companies, Concentrix Corp. is hiring nearly 200 new employees in Rio Rancho.

The company is planning to hire 195 customer service and sales positions in Rio Rancho over the next few months. Mary Scott, vice president of talent delivery at Concentrix, said the push in New Mexico is part of a larger hiring effort by the company.

“We are experiencing a ton of growth,” Scott said.

Scott said the jobs can be done at the company’s facility in Rio Rancho, located at 6090 Zenith NE, or remotely by workers living locally. All of the jobs will be full-time, though some will be seasonal.

Scott added that Concentrix, which provides customer experience solutions for client companies, works with a lot of health care providers in New Mexico, which are particularly busy toward the end of the year with open enrollment needs. However, she said seasonal employees who complete licensing requirements may have the opportunity to move into full-time roles.

“Most people we find are interested in full-time (roles),” Scott said.

The company is offering a range of benefits, including paid training, medical care, paid time off in the first year and access to Concentrix University, an online learning platform provided by the company. Scott did not disclose a salary range, saying pay varies by position.

While Concentrix maintains offices across the country, Scott said the Rio Rancho facility is one of just a few in the Southwest. The company doesn’t disclose its clients, but Scott said the location has seen growth across various industries.

“Clients like our Rio Rancho location,” Scott said.

Anyone interested in learning more can call or text the company at 505-539-0452, or visit www.careers.concentrix.com.


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