WHERE’S MY LICENSE? That question comes from no less than former Albuquerque Mayor Jim Baca. Seems years of government service won’t spare you from Motor Vehicle Division frustrations.
Jim emails, “Do you have any secrets for getting through NM MVD? No matter what I do I can’t find a human there. I paid online to renew my driver’s license a couple of weeks ago. They charged my credit card immediately, and I haven’t heard a word back since. And, no responses to emails and phone calls to robots.”
It’s in the mail.
Charlie Moore, who handles information for the state Taxation and Revenue Department, parent agency to the MVD, says, “We checked on Jim’s license and found it was printed and mailed (the day before), so he should get it within a few days.”
And if you are encountering the same issue, know that MVD “apologize(s) for the wait times at the call center. We’re still not fully up to staff there” and you can try the Contact Us form, www.mvd.newmexico.gov/contact-us/.
DOES TRAMWAY/INDIAN SCHOOL NEED WEEDING? Lisa Wilcox emails, “I was pleased to see the beautification landscaping improvements along the Tramway bike/walking trail at Indian School and Tramway. I ride my bike along here several times per week and find this to be a good resting spot. There are plaques identifying the people responsible for the project and also plaques about the vegetation. In addition to the new vegetation and plaques, rock retaining walls/features and benches to sit on have been added.”
“It has been completely taken over by weeds during the last few months,” Lisa says. “So much so that you can’t enjoy all of the new vegetation. It is obvious that this $900,000 beautification project is not being maintained. If the city is unable to maintain it, perhaps a neighborhood association would be willing to organize a group to keep it free of weeds. It would be great to see more of this type of improvements along our bike/walking paths, but there needs to be a plan in place to keep the area maintained.”
The city is on it.
Jessica Campbell, marketing and communications coordinator for Albuquerque Parks and Recreation, says, “We are working with the same local company who installed the landscaping to maintain this area over the next two years as a part of their contract, after which Clean Cities will take over the care and maintenance of the area.
“When creating native pollinator habitats, we must wait for the seeds to grow large enough to be identified and differentiated before weeding can be effective. The landscaping crews are scheduled on a bi-weekly basis throughout the growing season to provide general maintenance and check on the growth and health of the plants. It is also important to note that once the plants are fully grown, as a native plant site, it will always look a bit ‘wild’ – similar to the foothills or other beautiful, natural areas in Albuquerque. The hope is that this native plant community will become relatively self-sustaining. We appreciate the community’s patience as these seedlings continue to grow!”
MVD NOW MAILS TITLES: That means no more walking out of the office with your vehicle title hot off the printer.
An MVD news release says it’s all about security, and Taxation and Revenue Secretary Stephanie Schardin Clarke says, “We understand customers prefer being able to walk out of the office with a new title, but this is an important step we need to take to keep blank title forms out of the wrong hands.”
MVD advises vehicle owners to “schedule an appointment to obtain a new title and registration as soon as possible after purchasing a vehicle. New titles and registrations are usually processed and mailed to the owner within one or two business days of the transaction.”
In addition, as soon as you pay off a vehicle loan, “obtain a fresh title. … Doing so updates the department’s records to show there is no longer a lien on the vehicle and provides the owner with a title ready for transfer should they decide to sell the vehicle.”
And if you need a replacement title, you can request it at mvdonline.com. Open the online services menu and choose “eservices.” The replacement fee is $5.
REPAVING U.S. 84 IN ABIQUIU: The New Mexico Department of Transportation District 5 office says in a news release that crews will begin repaving U.S. 84 today. The work will be from mile marker 216 to 223.5, and the 7.5-mile project, which includes new paving and striping, is scheduled to run 7 a.m. to 7 p.m. six days a week, weather permitting, and last 27 days.
Editorial page editor D’Val Westphal tackles commuter issues for the metro area on Mondays. Reach her at 823-3858; email@example.com; or 7777 Jefferson NE, Albuquerque, NM, 87109.