New Mexico AG launches propane shortage inquiry - Albuquerque Journal

New Mexico AG launches propane shortage inquiry

Copyright © 2021 Albuquerque Journal

SANTA FE – An investigation into numerous complaints involving propane delivery in northern New Mexico has been launched by the state Attorney General’s Office.

“Two (complaints) were from Rio Arriba County and one from San Miguel County and that’s been in the last two weeks,” said Jerri Mares, spokeswoman for the Attorney General’s Office, in a phone interview Wednesday.

Mares said she could not name the complainants.

The New Mexico Public Regulation Commission, in a news release, said it has “received numerous complaints regarding propane gas delivery service in the last month” and are forwarding them to the AG.

Rio Arriba County Manager Lucia Sanchez likened the recent heating problems to the 2011 natural gas shortage.

“Except this time, the chill and impact was felt in the northern part of Rio Arriba County where residents rely largely on wood gathered traditionally from surrounding forests and propane to heat their homes,” Sanchez said in an email.

“We are still in the midst of a pandemic whereby people need to heat their homes and maintain sanitary conditions with hot water,” Sanchez said. “This is almost impossible to do because residents who rely on propane cannot get companies to deliver propane. The pandemic has caused shortages in the workforce and many companies are struggling to find qualified workers.”

Sanchez mentioned Bob’s LP Gas of Pagosa Springs, Colorado, and another company as not being able to fulfill deliveries.

Bob’s LP Gas did not immediately respond to a message left for the manager.

The AG in its release noted that failing to deliver promised propane, the amount ordered, and making false or misleading statements on the price may constitute violations of the law.

Anyone seeking to file a complaint regarding propane delivery can contact the Attorney General at 1-844-255-9210 or do so on the AG’s website at www.nmag.gov/file-a-complaint.aspx.

Home » ABQnews Seeker » New Mexico AG launches propane shortage inquiry


Albuquerque Journal and its reporters are committed to telling the stories of our community.

• Do you have a question you want someone to try to answer for you? Do you have a bright spot you want to share?
   We want to hear from you. Please email yourstory@abqjournal.com

taboola desktop

1
Oil worker charged in killing of best friend
ABQnews Seeker
Man allegedly shot victim following a ... Man allegedly shot victim following a dispute over religion at a cookout
2
Brazos resident is charged in killing of neighbor
ABQnews Seeker
Suspect and victim have a history ... Suspect and victim have a history of prior dispute
3
Sandia workers raise $100K for fire aid
ABQnews Seeker
Employees pitch in to help people ... Employees pitch in to help people impacted by fires in NM
4
Annual evaluation for APS superintendent underway
ABQnews Seeker
Board members will decide in June ... Board members will decide in June whether to update Scott Elder's contract
5
Hot, smoky weather for the city this week
ABQnews Seeker
Winds in ABQ are expected to ... Winds in ABQ are expected to pick up again on Thursday
6
Governor estimates over 1,000 structures lost in blaze
ABQnews Seeker
Calf Canyon/Hermits Peak Fire nears 300,000 ... Calf Canyon/Hermits Peak Fire nears 300,000 acres burned
7
Settlement reached in archdiocese bankruptcy case
ABQnews Seeker
Representatives agree on a $121.5M fund ... Representatives agree on a $121.5M fund to compensate survivors of sexual abuse
8
Santa Fe, Carson national forests closing to the public
ABQnews Seeker
Portions of Cibola Forest are also ... Portions of Cibola Forest are also closing, but the tram remains open
9
Jurors find teen guilty of murder in shooting death ...
ABQnews Seeker
Claim of self-defense during fight at ... Claim of self-defense during fight at party near Santa Fe was rejected