Eye care firm is No. 5 large company in Top Workplaces for 2022 - Albuquerque Journal

Eye care firm is No. 5 large company in Top Workplaces for 2022

The location of Eye Associates of New Mexico at 5757 Harper NE. (Courtesy of Eye Associates of New Mexico)

Eye Associates of New Mexico is the No. 5 large company in Top Workplaces for 2022.

Description: Eye Associates of New Mexico was founded in 1976, and is headquartered in Albuquerque. The privately owned ophthalmology and optometry company is now one of the largest comprehensive eye care practices in the country with over 50 ophthalmologists and optometrists. It consists of 544 U.S. employees with 536 employees in New Mexico across 15 branches. This is the third year Eye Associates of New Mexico has made the Top Workplaces list.

From the organization: “We aspire to be the eye care delivery system of choice in the areas we serve. We will be known for excellent, comprehensive eye care as demonstrated by our commitment to quality, integrity and affordability. We will strive for continuous quality improvements in patient care, customer service, staff development, practice development and clinical research.”

From the employees: “I am learning, being challenged, and socializing on a daily basis. The colleagues I work with are very approachable and knowledgeable,” said one employee. “I get to create a relationship with my patients and am part of something much larger than myself. Being in healthcare can be so hard but so rewarding.”

The following is an excerpt from an interview with Eye Associates of New Mexico CEO Tony Lenhart and Chief Human Resources Officer Cris Todd, whose comments have been edited and condensed for length and clarity.

What pandemic-era changes made to the workplace do you intend to keep moving forward?

Todd: “We had a lot of innovation that happened during the pandemic. One of those is we have about 120 of our employees who are telecommuting on a regular basis that we do not intend to change. The pandemic was a tough time for employees, and we really focused on mental health. One of the things we did as a company was we launched the Calm App to all of our staff, so we pay for that as a company. It has sleep stories and medication and master classes and all sorts of different features to improve mental health.”

Lenhart: “The pandemic forced us to accelerate our plans to offer a more flexible work environment where we could or where we can. We’ve maintained that and found that to be an employee-satisfier. The other piece that we deployed as a result of the pandemic was through a technology firm that allows our patients to check in for their visits before arriving at the clinic. And we felt like that made for a safer environment because we found that we had fewer people in our waiting areas partially as a result of that to make it a safer environment during the pandemic for other patients and our employees.”

What has your company done to attract or retain talent?

Todd: “We hired an outside consulting firm to do a market analysis of 50 of our most hired positions. We then took that data and made adjustments in areas where we did not feel we were at market from a compensation perspective. We increased technician pay and took a look at these other positions to make sure that we were where we needed to be. The other thing that we’re doing is employee check-ins. So at 30 and 60 days of employment, our leaders will sit down with our new hires and ask questions such as ‘what makes you stay and what might make you leave’ and then acting on the information. So we’re moving into a proactive approach with our new hires to make sure that we are ahead of any issues.”

Lenhart: “With a company like ours that is focused on health care, (we’re asking ourselves) ‘why are we here and what makes Eye Associates a place that is fun to work and rewarding to work?’ And in health care it’s easy to do. We help improve people’s lives by focusing on their eye health and to help folks reconnect with that purpose has been fun and fulfilling. (We’re) connecting folks back to that purpose, so that they feel like our culture is one that encourages them to thrive and to and to remain with us to create that sense of belonging.”

Home » ABQnews Seeker » Eye care firm is No. 5 large company in Top Workplaces for 2022

Insert Question Legislature form in Legis only stories




Albuquerque Journal and its reporters are committed to telling the stories of our community.

• Do you have a question you want someone to try to answer for you? Do you have a bright spot you want to share?
   We want to hear from you. Please email yourstory@abqjournal.com

taboola desktop

ABQjournal can get you answers in all pages

 

Questions about the Legislature?
Albuquerque Journal can get you answers
Email addresses are used solely for verification and to speed the verification process for repeat questioners.
1
NM education chief retires as Cabinet turnover continues
ABQnews Seeker
Kurt Steinhaus — New Mexico's third ... Kurt Steinhaus — New Mexico's third public education secretary in four years — announced his retirement Saturday, accelerating an unusual burst of turnover during ...
2
‘Dirty cop’ tests limits of Fifth Amendment privilege
ABQnews Seeker
Glenn Lewellen was “a dirty cop.” ... Glenn Lewellen was “a dirty cop.” That’s a direct quote from an unusually blunt federal court opinion.
3
Roundhouse roundup: Guns, food and liquor measures all on ...
ABQnews Seeker
Gun safety, criminal justice issues, a ... Gun safety, criminal justice issues, a minimum wage battle and a proposed booze ban for state senators were all up for discussion this week.
4
Eastbound I-40 shut down at Carlisle due to crash
ABQnews Seeker
All lanes of eastbound Interstate 40 ... All lanes of eastbound Interstate 40 are closed Saturday afternoon following a crash at Carlisle. Gilbert Gallegos, an Albuquerque police spokesman, said one person ...
5
Fire crews to start pile burns on the east ...
ABQnews Seeker
The U.S. Forest Service will be ... The U.S. Forest Service will be conducting prescribed pile burns over the next week in the area around Sulphur Canyon in the Sandia Mountains. ...
6
There’s almost unlimited clean, geothermal energy under our feet. ...
ABQnews Seeker
Modern drilling capabilities developed by the ... Modern drilling capabilities developed by the oil and gas industry are opening the gateway to deep underground geothermal energy.
7
In the near future, clean geothermal energy could heat ...
ABQnews Seeker
Geothermal makeovers could be gaining ground ... Geothermal makeovers could be gaining ground in New Mexico, thanks to technological advancements.
8
Sandia National Laboratories' drilling research, long used by oil ...
ABQnews Seeker
Sandia wants to make those efforts ... Sandia wants to make those efforts more efficient and less expensive
9
Wrong-way driver killed in crash on West Side
ABQnews Seeker
A wrong-way driver was killed after ... A wrong-way driver was killed after crashing his car into a truck Saturday morning on the West Side. Albuquerque police spokesman Gilbert Gallegos said ...