County asks jail medical provider to address care issues - Albuquerque Journal

County asks jail medical provider to address care issues

Copyright © 2022 Albuquerque Journal

Bernalillo County has also expressed concerns about YesCare’s quality of care at the Metropolitan Detention Center.

While the jail now has two medical doctors, a site physician and a medical director – as is required in its contract – it went several months with those positions vacant, according to a letter from the deputy county manager for general services to YesCare’s senior vice president that was sent in September.

The letter was released to the Journal in response to an Inspection of Public Records Act request and appears to be in response to a “proposed amendment seeking additional compensation.” Neither the county, nor YesCare, would provide the amendment to the Journal.

Lisa Sedillo-White wrote that the county is not in a position to consider any part of the proposed amendment until the issues she lists are addressed to the county’s satisfaction.

For one thing, she said, the county has been receiving “conflicting information” regarding the ease of using medical records at the jail.

“Some staff have reported that the system is unusable to such an extent that it hinders care,” she wrote. “YesCare has reported these staff simply do not understand the system and it will provide additional training. The County is worried about a disconnect between line staff and administrators/corporate regarding the use of the medical records system.”

In response to questions from the Journal, CEO Sara Tirchwell said YesCare has since conducted a survey of staff about the medical record system – as the county had asked it to – but “due to the small number of respondents, our efforts to gain more insights – potentially with additional surveying – are ongoing.”

In its response letter to Sedillo-White’s concerns the company said that it will try to address staffing shortages by having recruiters seek out candidates from medical temp agencies and post the position on an internal job board and other places as soon as a provider resigns. Providers are asked to give 60 days rather than 30 to allow for more time to find replacements.

Tirchwell added that YesCare has also been researching adding paramedics to its staff.

“Paramedics in New Mexico have a broader scope of practice than other places, as well as being trained for emergency situations,” she said.

After several empty oxygen tanks were discovered during the expert’s site visit, the county now requires YesCare to do regularly scheduled inspections of the jails’ emergency equipment and to provide it with signed checklists to confirm inspections occurred, according to a county spokeswoman.

In response to questions about its request for more funding, Tirchwell said the company is in ongoing contractual discussions with the county.

“YesCare’s first and foremost goal is to ensure we have the necessary funds to offer all offenders the care they need,” she said.

Home » ABQnews Seeker » County asks jail medical provider to address care issues

Insert Question Legislature form in Legis only stories

Albuquerque Journal and its reporters are committed to telling the stories of our community.

• Do you have a question you want someone to try to answer for you? Do you have a bright spot you want to share?
   We want to hear from you. Please email

taboola desktop

ABQjournal can get you answers in all pages


Questions about the Legislature?
Albuquerque Journal can get you answers
Email addresses are used solely for verification and to speed the verification process for repeat questioners.
Santa Fe man killed in suspected DWI crash on ...
ABQnews Seeker
A Santa Fe man was killed ... A Santa Fe man was killed after a suspected drunken driver rear-ended his truck on Interstate 25 late Friday, causing it to roll. Hector ...
Biden signs debt ceiling bill that pulls US back ...
ABQnews Seeker
WASHINGTON (AP) -- With just two ... WASHINGTON (AP) -- With just two days to spare, President Joe Biden signed legislation on Saturday that lifts the nation's debt ceiling, averting an ...
Longtime ABQ Rep. Christine Trujillo to retire from Legislature
ABQnews Seeker
Citing her age and health, state ... Citing her age and health, state Rep. Christine Trujillo, D-Albuquerque, said she will retire from the Legislature this summer.
Albuquerque’s Al Cabral claims gold in Asian Pacific Masters ...
ABQnews Seeker
"The world is a beautiful place ... "The world is a beautiful place and this gives me a chance to travel," said Al Cabral, 89, who won gold medals for javelin ...
Great Southwest Track and Field: Missouri's Smith perseveres for ...
ABQnews Seeker
Jordan Smith of Kansas City, Missouir, ... Jordan Smith of Kansas City, Missouir, scored 6,247 points over Thursday and Friday as he successfully repeated as the Great SW decathlon champ.
Saturday's El Paso-United match is even bigger than usual, ...
ABQnews Seeker
Motivation will not be in short ... Motivation will not be in short supply Saturday night at Isotopes Park. New Mexico United (4-4-2) and El Paso Locomotive FC (7-3-1), two of ...
A decade after county defeat, Michael Wiener seeks return ...
ABQnews Seeker
Eleven years ago, Republican Michael Wiener ... Eleven years ago, Republican Michael Wiener faced censure and calls to resign. Now he wants “back in the game.”
Meet the retired engineer from Albuquerque who has a ...
ABQnews Seeker
This Albuquerque resident is a numbers ... This Albuquerque resident is a numbers guy. And something of a gambler, too.
New Mexico State women's basketball adds Hall of Famer ...
ABQnews Seeker
Hall of Famer Bridgette Gordon is ... Hall of Famer Bridgette Gordon is joining the New Mexico State women's basketball staff, the school said Friday.