ALBUQUERQUE, N.M. — Unanticipated Comcast fees made one Albuquerque woman so angry she pulled a gun on a worker for the cable company, according to a criminal complaint filed in Metropolitan Court.
Gloria Baca-Lucero, 48, was charged with aggravated assault with a deadly weapon Monday and booked into jail. She was released later that day.
Police say a Comcast serviceman went to do work in Baca-Lucero’s house near San Pedro and San Antonio in the Northeast Heights on Monday, according to the complaint. Baca-Lucero said she thought the work would be free, but the worker told her there would be a fee. She called customer service, and someone on that line also told her she had to pay.
The worker then told her if she didn’t sign for the fee he would leave. She refused to pay, and the worker told police as he was loading tools into his vehicle, Baca-Lucero grabbed one of his tool bags and took it inside her house.
When the worker went to get it, he said she told him he couldn’t have his tools back and pulled out a black handgun from her pocket, pointing at his torso, the complaint states.
The worker told police he put his hands up because he “didn’t want to get shot,” and left the property before calling 911.