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San Antonio beats out ABQ for Hulu call center

ALBUQUERQUE, N.M. — Hulu, a video-streaming service, has decided to open its new service center in San Antonio, Texas, rather than in Albuquerque.

“There are still a few hurdles to cross, but I’m excited Hulu is coming …,” San Antonio Mayor Ivy Taylor said Wednesday.

The center is expected to generate 300 jobs initially, growing to 500 within a couple of years.

Mayor Richard Berry said the decision was based on the size of San Antonio’s workforce.

“We had a great proposal; they just wanted to be in a larger market,” Berry said “They’re a much bigger city than we are, and there’s nothing we can do about that.”

The state had offered Hulu an incentive package that was similar to the one it is providing to Safelite AutoGlass, which will open a support center in Rio Rancho, Economic Development Secretary Matthew Geisel said. Safelite is getting nearly $3.9 million from the state’s Job Training Incentive Program and Local Economic Development Act.

Geisel said he was heartened that Albuquerque was chosen as a contender for the Hulu project and noted that it was up against the seventh-largest metro area in the nation.

“Does it suck to lose? Yeah,” he said. But “when you’re a finalist, that can open the door” to new opportunities.

The 24-hour Hulu customer center is expected to open by the fall in advance of its live streaming service.