OPINION: A veteran's reflection on the Raymond G. Murphy VA Medical Center

When I speak with fellow veterans about the Raymond G. Murphy VA Medical Center in Albuquerque, I hear a wide range of opinions. Some describe their experiences as very poor, others say the care is fair to moderately good, and only a few speak strongly in its favor. Every VA hospital operates differently, and each has its own culture and strengths. The Phoenix VA Medical Center, for example, carries one of the lowest national ratings, while Raymond G. Murphy consistently maintains an average score of about 4.0 out of 5.

After undergoing an aortic valve replacement, the placement of a pacemaker, a complex reverse shoulder replacement and several other medical procedures at RGMH, I can say without hesitation that I know this hospital well. Yes, you will encounter a grouchy person here and there — but that is true anywhere. In my experience, the majority of staff members are kind, patient, compassionate and deeply committed to their work.

As far as medical care, I believe the doctors, nurses, nurse practitioners and specialists at RGMH are among the finest in the entire VA system. The hospital benefits greatly from its partnership with the University of New Mexico and the New Mexico Heart Institute — two exceptional medical institutions that strengthen the care provided to all of us who walk through those doors.

To my fellow veterans:

Practice patience. Be prepared before you go. Ask questions. Follow the instructions you’re given. Give yourself time with your doctors and nurses and use the waiting time wisely. Bring water, a book, something to keep your hands or your mind busy. Waiting can be the hardest part, but movement, reading or simply changing your routine helps.

From my own journey, I have found the staff to be reliable, consistent and genuinely informative. I truly believe we veterans in New Mexico have one of the best VA hospitals in the world. We should feel grateful for the men and women who provide our care — they serve us with skill, devotion and compassion.

I would be remiss if I didn’t mention my favorite doctor, Dr. Sarah L. Barron. She keeps me grounded — my mind and my heart. I believe, sincerely and humbly, that without her I would not be here today. From the bottom of my heart to the very top, thank you, Dr. Barron.

In closing, I ask all who read this to support programs that help our hurting soldiers. Our mental health is fragile. The burdens we carry, and the way we are wired to respond to threats, often follow us long after our service ends. We need one another, and we need communities that stand beside us.

May God bless you all.

Nicholas R. Aranda is a veteran who lives in Santa Fe.